Frequently Asked Cleaning Questions
Have questions about our residential cleaning services? We have answers. Below you will find helpful information about Marble Maids, our cleaning process, and what to expect when booking professional home cleaning services in Markham and Stouffville.
What areas do you serve?
We proudly provide residential cleaning services in Markham, Stouffville, and surrounding areas.
What cleaning services do you offer?
We offer standard cleaning, deep cleaning, move in and move out cleaning, and custom cleaning services for homes.
Do I need to be home during the cleaning?
No, you do not need to be home. Many clients provide access instructions, and our trusted team handles the rest.
How often can I schedule cleaning services?
We offer flexible scheduling including weekly, bi-weekly, monthly, and one time cleaning options.
What is included in a standard cleaning?
Standard cleaning includes surface cleaning, bathrooms, kitchen cleaning, dusting, vacuuming, and floor care.
What is the difference between deep cleaning and standard cleaning?
Deep cleaning focuses on detailed areas such as baseboards, fixtures, and appliance interiors, while standard cleaning maintains overall cleanliness.
Do you bring your own cleaning supplies and equipment?
Yes, our professional cleaners arrive fully equipped with high quality cleaning products and tools.
Are your cleaning products safe for families and pets?
Yes, we use safe and effective products that are suitable for homes with children and pets.
How do I book a cleaning service?
You can book by calling us or emailing our customer service team to schedule your cleaning.
Do you offer move in and move out cleaning?
Yes, we provide detailed move in and move out cleaning services to prepare homes for new occupants.
Can I request a custom cleaning plan?
Absolutely. Our custom cleaning services allow you to choose specific areas, tasks, and frequency.
What if I am not satisfied with the cleaning?
Customer satisfaction is important to us. If something is missed, contact us and we will address it promptly.
Residential Cleaning Services You Can Trust
Marble Maids specializes in professional residential cleaning services designed to keep homes clean, comfortable, and stress free. From routine maintenance to deep, move in/out, and custom cleaning, we deliver reliable results for homeowners and renters throughout Markham and Stouffville.